Frequently Asked Questions

What is My Personal DataSafe?

My Personal DataSafe is the revolutionary yet secure way to manage your personal information. As a subscriber you can enter and update personal, medical, financial, legal and insurance information online to our state of the art, encrypted site with the ability to authorize complete or partial access to advisors, physicians and loved ones.

Our patent pending software is truly unique in providing you complete sharing right controls. By creating personal and professional share users you have the ability to share entire modules, categories, sections or even specific records of your choice. It's your data; you can decide the specific information to share and are always in complete control. SIGN UP

How secure is My Personal DataSafe?

My Personal DataSafe utilizes the same state of the art data encryption technology as leading financial service providers. We use a variety of proven security controls to ensure your data is secure including login authentication procedures, database and transmission encryption and firewall barriers.

We recognize that security is an integral part of our application. We have put in security controls to ensure our application was designed properly, implemented correctly and operate effectively.

For a more comprehensive overview visit our Security page.

Why would I use My Personal DataSafe?

My Personal DataSafe provides you the ability to record your personal information and upload copies of important documents such as birth or marriage certificates, deeds, titles and more. Compiling and organizing all of your information can seem daunting but My Personal DataSafe makes it easy to access, enter, update, share and retrieve.

With My Personal DataSafe you will have peace of mind not only in life changing situations but also in everyday situations where it is necessary to share information or retrieve it in a convenient customized report.

What support do you have available for My Personal DataSafe?

My Personal DataSafe offers online User Help through a variety of video tutorials and FAQs (Frequently Asked Questions).

We can be reached via email support@mypersonaldatasafe.com or you can send us a question through our Contact Us page.

We are also available for live support Monday through Friday from the hours of 9 AM to 5 PM EST by calling our toll free number 855-565-5225.

What personal information records are available for me to enter?

My Personal DataSafe has several comprehensive modules that include personal, medical, financial, insurance and legal information. Each of the modules has a variety of categories and sections for you to record and store your information.

For a comprehensive listing of categories available to create records visit our Personal Information page.

How do I share my information?

Our patent pending software is truly unique in providing you complete sharing right controls. By creating personal and professional share users you have the ability to share entire modules, categories, sections or even specific records of your choice. It's your data; you can decide the specific information to share and are always in complete control.

Once you have created a share user you can view their edit and sharing rights to set access privileges. Access privileges may be set for each individual record and also be set at various default levels for all future records. Your information is only accessible to people that you have granted access, which you can update or revoke at any time.

How many share users can I create?

With your paid subscription you can create as many share users as you like and authorize complete or partial access to your information.

How do I update my information? Can I make changes at any time?

Visit our web-site 24/7 and simply click the "login" at the top of the page. Any changes you make are immediately available with whomever you chose to share your information.

What information can I upload to My Personal DataSafe?

In addition to having the ability to enter your information My Personal DataSafe provides you up to 2 GB of upload capability. Upload images such as birth or marriage certificates, x-rays, legal agreements or any other important documents.

Why do I need My Personal DataSafe? Can't I just keep all my information at home in a filing cabinet?

Yes, you can, but the challenge is keeping the information up-to-date, secure, accessible and easy to retrieve when you need it.

My Personal DataSafe is not only convenient for updating and managing your personal information but also retrieving it in a variety of customizable reports. For example, if you have your medical history filed at home and need to reference it to fill out paperwork at the doctor's office, with your My Personal DataSafe account you could access your information from an internet browser on a mobile device.

How much does it cost to use the service?

My Personal DataSafe is an annual subscription based service. Your initial subscription is only $99.99 with an annual renewal of $59.99.

What happens if I want to discontinue using My Personal DataSafe?

There are three ways you can cancel your subscription:

Log in to your account and from My Dashboard click the Account Management link, then click Cancel Subscription OR

Email support@mypersonaldatasafe.com and one of our customer service representatives will contact you to verify your request OR

Call us toll free at 855-565-5225.